The CN should be as follows:
the regular DN= something like '
CN=LDAPaccount,OU=Support,DC=domain,DC=local'
Which is effectively the path to the username with
DC as the domain and suffix
OU as the organisational units, in order, and
DN as the object name such as the username, but use the user name found with '
DSQuery user' when
entered into a command prompt and make a note of the whole path, even better, copy and paste it in.
The DC,OU,CN etc. need to be capitalised on a DrayTek.